A1: Within 30-60 working days after received the deposit.

A2: Export-standard and sea-worthy packages.

A3: 30%T/T as deposit, and the 70% balance be paid before shipment after test in seller’s factory.

A4: If you need our engineer to go to your factory to help install and test the machine ,please be kindly bear their visa ,go and return tickets, lodging and eating ,salary ( USD150/day). .

A1: depends on printing application material, printing level quality, machine color, machine max. width. machine speed. If you are unsure, our sales team can help assess your needs and recommend the best solution.

A2: 2 color, 4 color, 6 color, 8 color, 10 color or order special.

A3: 600mm, 800mm, 1000mm, 1200mm, 1400mm......

A4: 50m/min, 70m/min, 90m/min, 120m/min, 150m/min, 250m/min.......

A5: depends on your printing product.

A1: For most machines, we provide:
Installation manual book and videos for self-setup.
Remote technical support for troubleshooting.
On-site installation services for machines.
Our support team will guide you through the process to ensure a smooth setup.

A2: We offer comprehensive after-sales support, including:
24/7 customer support via phone, email, or chat.
Remote troubleshooting for software and technical issues.
On-site technician visits if needed.
Spare parts supply for quick replacements.

A3: Yes, we offer operator training sessions for your team. This includes:
On-site training (if applicable).
Online video tutorials.
User manuals with step-by-step instructions.